FAQ

Do you have a Gentle Tarot full-size guidebook available?

 Yes! It is in the works and will be available for pre-order Feb/March.

 

When will my Pocket deck (in a tin) arrive?

Pocket decks are scheduled to ship March/April. Thank you so much for your patience. I promise it will be worth it! 


Do you accept Returns?

No, unfortunately we cannot accept returns. Many items are made-to-order and I am unable to restock this kind of inventory.

All apparel sales are final. Please take note of the sizing information available and feel free to reach out to me directly if you have any questions before purchasing. 

All deck orders, including pre-orders, are also non-refundable. 
 
Please use your correct address!
 
Often times orders are processed for shipment very quickly and address changes are not possible. Customer will be asked to cover additional shipping charges if items need to be reshipped.
 
Thank you so much for understanding! This is a small business run by myself and one other person and an excessive amount of time is put into running everything behind the scenes. Thank you for shopping small!
 
 
Do you offer wholesale?
 
Yes, available both domestic and international.
 
The First Edition box set is almost out of stock so Wholesale is closed for this item. Wholesale will re-open in March/April 2022 when the Full-Size Guidebook, Pocket Deck, and sticker set Journals are released.
 
Earrings, organic cotton reading cloths, and postcards are currently available for wholesale. 
 
Please use the contact form on this website or send an email to marintheskyco@gmail.com for more information or to be added to the wholesale list.
 
 
How long will delivery take? 
 
We do our very best to have shipments out as quickly as possible. Domestic orders are shipped within 3-5 business days and usually take an extra 3 to arrive. Delivery time for international orders can take up to 4-5 weeks, depending on your chosen shipping speed. Your package will come with tracking information.
 
First Edition box sets are currently out of stock domestically and are shipping from overseas with standard shipping to the US that takes roughly 4-5 weeks but can arrive earlier. This item will ship separately from other items in your order.
 
How sustainable are the shipping methods used in this shop? 
 
We strive to use upcycled packing materials as much as possible as well as avoid the use of plastic. Our mailer bags used for shipping our in-house hoodies and totes are actually compostable!
 
Made-to-order items are shipped in polybags that are made of at least 50% recycled material for outer packaging and at least 30% for inner bags (which are only used for multi-item shipments).
 
All other packaging is purchased from Eco-Enclose to ensure 100% recycled content for the most earth-friendly shipping experience we could find. 
 
Which payment methods are accepted in this online shop? 
 
All VISA, MasterCard, and debit cards are options through our PayPal payment method. You don’t need to have a PayPal account to confirm your order.
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